Why do you ask for my payment details during the trial period?

Nelio A/B Testing for WordPress

The first 15 days you get to test our service for free. Nevertheless, we ask you to provide your credit card (or paypal,…) details from the beginning.

We understand this can be a small annoyance but this helps us to automate the subscription process and to reduce fraud by limiting customers to one free trial.

But, more importantly, this also helps us to make sure all people in the free trial have a genuine interest in trying our service. From day one of the trial period we take the time to get in touch with our new subscribers and make sure we offer them all the assistance they may need. We just don’t have the time to be distracted by people that install Nelio A/B Testing for WP just to forget about it a moment later and the most effective way to filter them out is to ask for payment details during the registration.

So, be assured, if you want to start optimizing your site and think we are a viable option for you, you’ll be able to enjoy a zero risk free trial period with our full support and assistance.

And remember that nothing will be billed to your card during the free trial period and that you can cancel at any time. No questions asked and nothing billed. And we don’t keep your payment details but use a specialized company for managing the payments.

Posted in: Pricing & Billing Antonio VillegasWhy do you ask for my payment details during the trial period?